Jacklyn Biggin

Toronto & Waterloo, Canada
Developer Advocate for WooCommerce at Automattic
Grad Student at the University of Waterloo

Hey, I'm Jacklyn! 👋

Currently, I'm working as a Developer Advocate for WooCommerce at Automattic where I'm improving developer experience for the world's largest eCommerce platform.

Previously, I led Developer Relations at a seed-stage startup called Autocode, supported 50+ student hackathons with Major League Hacking, and launched Hack Quarantine - a 3,500 attendee hackathon. In 2021, I was featured in the MLH Top 50 and was awarded The Diana Award - "the most prestigious accolade a young person aged 9-25 years can receive for their social action or humanitarian work".

I'm based out of Toronto and Waterloo, Ontario, but am originally from the UK. I love to travel, and my favourite way to relax is to nearly miss very tight flight connections.

If you're looking for someone to speak at an event, help mentor new programmers or just want to chat, please feel free to get in touch!

Chat soon!

Developer Advocate - WooCommerce

Automattic

October 2023 to Present

Launched new developer documentation site for WooCommerce, massively improving developer experience

Developer Relations Lead

Autocode

September 2021 to September 2023

Researched, scripted, and presented instructional videos for Autocode’s YouTube channel, resulting in over 500,000 views, 7,500 subscribers, 97% like-to-dislike ratio, and 17,500 hours of watch time
Grew branded Discord server by 350% (9,000 to 32,000 members) while sustaining 20% week one retention rate by building ambassador program (scaling from 8 to 30 people) and running developer-focused events
Built sample projects (installed 10,000+ times) to improve platform retention and new ecosystem uptake
Wrote 10+ SEO-optimized technical guides targeted at beginner developers to improve platform reach

575,000+ views

on YouTube

400% increase

in Discord server members

10,000+ installs

of sample projects

Hackathon Coach - NA & EU

Major League Hacking

March 2019 to September 2023

Mentored students and coached organizers at 50+ hackathons across Europe, North America and online
Hosted 60+ technical workshops and livestreams for global audiences of 10 to 350 participants
Trained 15+ team members in event management and developer advocacy fundamentals
Evangelized technical products such as Azure, Twilio and Auth0 to grow brand awareness among students

50+ hackathons

supported worldwide

15+ team members

trained in devrel

60+ technical workshops

hosted IRL and online

Senior Developer

Royal Bank of Canada

August 2020 to August 2021

Educated 700+ developers in container technologies across RBC, winning internal Silo Buster award
Managed, developed, and presented interactive workshops and immersion days to interns and developers
Mentored four interns in developing a product integration that won Technical Distinction out of 20 teams
Maintained Python tools and scripted resiliency exercises; freeing up 20% of OpenShift cluster capacity

700+ developers

taught about the cloud

4 interns

mentored in software dev

Silo Buster Award

awarded for dev education

Founder & Lead Organizer

Hack Quarantine

March 2020 to May 2020

Managed a team of 20 volunteers to organize a 3,500 participant, three-week online hackathon focused on solving issues relating to COVID-19 in just ten days
Achieved record breaking metrics, with 251 project submissions, 40,000 unique website visitors and 1.9 million minutes of video content being consumed during the event